• Check-In Time: 14:00hrs – 22:00hrs
• Check-Out Time: 12:00hrs

Early check-in or late check-out is subject to bed/room availability on the relevant day. Please confirm with the Front Office staff.

Rooms not occupied by 22:00 hours will be considered a No-Show, unless prior arrangements have been made.

A full room rate will be charged for check-in at 07:00 hours or check-out after 15:00 hours, unless otherwise agreed previously with management.

Infants up to 2 years old are free of charge while sleeping in the main bed.

Yes, upon check-in, all guests must register through a guest registration form.

Yes, upon check-in, all guests must register through a guest registration form.

Group guests may have special arrangements based on their contract with Lusithai Reena or based on a unilateral decision of the Hotel Management.

For reservations guaranteed with a form of payment at the time of booking, rooms are held until the hotel check-out time (12:00 hours) the day following arrival.

For reservations not guaranteed with a form of payment at the time of booking, rooms are held until the set cancellation time per the rules of the reservation.

In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, Lusithai Reena will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), as well as pay for transportation to that hotel. If no comparable accommodation is available in the area, the full paid amount for accommodation will be refunded to the guest.

Yes, the rates are net and inclusive of service charge and applicable government taxes.

Yes, the rates are subject to change without prior notice.

Yes, a 7-nights minimum stay applies for all arrivals between 26 December to 6 January.